Custodial Lead – Benedict Campus Facilities (Nights) 3pm – 11pm
Thompson Facility Services is looking for a Custodial Lead who is responsible for coordinating, assigning, and overseeing day-to-day Custodial and Floor Care Operation across campus facilities. Who’s passionate about keeping our facilities at Benedict College spotless, our team motivated, and our operations running smoothly. This role provides hands-on operational support while also serving as the primary on-site lead for Custodians, Floor Care Tech, Floor Care Project Tech ensuring work is completed safely, efficiently, and in alignment with campus standards.
The Custodial Lead is responsible for leading custodial staff, floor care tech and ensuring campus facilities are maintained to the highest cleanliness and sanitation standards, and supporting a safe, welcoming environment for students, faculty, staff, and visitors, you’ll be a key player in making sure every guest, visitor, and team member enjoys a clean and comfortable experience from the moment they walk through our doors.
This position requires strong leadership, communication, organizational skills, and hands-on operational support within a fast-paced college campus environment
- This is an essential position which may require work during inclement weather, evenings holidays and weekends.
Responsibilities
Lead an Amazing Team
- Train, coach, and support custodial employees on proper cleaning procedures, equipment operation, and safety protocols
- Assign tasks, manage schedules, and provide regular feedback that helps your team thrive.
- Build a positive, team-first work environment.
- Supervise and coordinate daily activities of custodial staff across assigned campus facilities
- Develop and assign daily work schedules, project assignments, and coverage plan
- Inspect buildings and work areas to ensure cleanliness, sanitation, and safety standards are consistently maintained
- Monitor staff performance and provide ongoing feedback and corrective action when necessary
Keep Our Facilities Sparkling
- Oversee daily cleaning activities like floor care, sanitizing restrooms, waste management, and general upkeep.
- Ensure cleaning protocols are followed and that every space consistently meets our high standards.
- Perform regular walkthroughs and inspections to keep our facility in top shape
- Ensure proper use, maintenance, and storage of custodial equipment, supplies, and chemicals
- Conduct routine quality inspections and address service deficiencies promptly
- Assist with floor care projects including stripping, waxing, buffing, carpet cleaning, and deep cleaning operations as needed
- Respond to emergency cleaning requests, weather-related issues, and facility incidents promptly
Manage Supplies Like a Pro
- Maintain inventory levels and submit supply or equipment requests as necessary
- Monitor inventory of cleaning products, tools, and equipment.
- Partner with the Manager to restock supplies responsibly and cost-effectively.
- Ensure proper and safe use of all equipment and materials.
Champion Safety
- Ensure the team follows all safety procedures, including OSHA guidelines.
- Train staff on proper use of PPE and safe handling of chemicals and equipment.
- Promote a safety-first culture
Deliver Excellent Service
- Respond quickly and professionally to cleanliness or maintenance requests.
- Work closely with other departments to support special events and facility needs.
- Help ensure every visitor has a positive and welcoming experience.
- Support event setup and breakdown for campus meetings, programs, and special events
Stay Organized & Informed
- Keep accurate records of schedules, inspections, and team attendance.
- Share reports and updates with senior leadership.
- Stay up to date on industry’s best practices and innovative cleaning methods.
Qualifications
Who We Are:
The Facilities Division of Thompson Hospitality provides comprehensive facility management and support services tailored to corporate, educational, and government clients. The division specializes in custodial and janitorial services, building maintenance, groundskeeping, engineering support, and integrated facilities management solutions designed to enhance operational efficiency and maintain safe, clean environments. Known for its commitment to service excellence, workforce development, and diversity, Thompson Hospitality’s Facilities Division combines industry expertise with customer-focused strategies to deliver reliable, cost-effective solutions that support clients’ core missions.
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 34 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.