HiringCafe
Posted 1mo ago

Customer Delivery Associate

@ Ewing Outdoor Supply
View All Jobs
Ronkonkoma, New York, United States
$20/hrOnsiteFull Time
Responsibilities:Customer service, Delivery responsibilities, Order fulfillment
Requirements Summary:Customer service, product knowledge, delivery experience, sales will be valued; valid driver’s license; ability to lift up to 50 lbs; strong time management and teamwork.
Technical Tools Mentioned:POS systems, computer basics
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Job Description

Ronkonkoma, NY

855 Marconi Ave,

Ronkonkoma, NY

Pay Range:
$20.00< DOE

What You'll Do:

As a Sales, Service, and Delivery Associate, you’ll play a vital role in supporting our landscape and outdoor supply contractors.

  • Customer Service & Sales: You’ll assist customers at the counter, providing expert advice on our products, answering questions, and ensuring they have the right solutions for their projects.
  • Product Expertise: With in-depth knowledge of our irrigation and outdoor supply products, you’ll guide customers in selecting the best items to meet their needs and ensure they understand how to use them.
  • Order Fulfillment & Delivery: You’ll help prepare customer orders, load products, and deliver them to contractors, ensuring timely and accurate deliveries to job sites.
  • Relationship Building: You’ll develop strong relationships with our contractor clients by offering reliable service, timely deliveries, and product recommendations, all while ensuring a positive customer experience.

This is a hands-on role where you’ll directly contribute to the success of our clients while growing within our thriving business.

What We’re Looking For:

  • People Person: Strong communication skills are essential! You should be able to make every customer feel welcomed and valued.
  • Solution-Oriented: You’ll help customers identify their needs, answer questions about our products and services, and provide tailored recommendations.
  • Positive Attitude: A friendly demeanor and a proactive approach to resolving customer issues will set you up for success in this role. Your goal? To ensure every customer leaves with a smile!

Key Responsibilities:

  • Customer Interaction & Sales:
    • Assist customers at the counter, answering product inquiries and offering recommendations.
    • Provide knowledgeable and friendly service to help customers find the best solutions for their landscaping and outdoor supply needs.
  • Product Knowledge & Guidance:
    • Maintain an in-depth understanding of irrigation and outdoor supply products.
    • Advise customers on proper product usage, installation, and maintenance.
  • Order Processing & Fulfillment:
    • Accurately process customer orders, ensuring all items are correctly selected and ready for delivery.
    • Prepare orders for transport and ensure proper inventory management.
  • Delivery & Logistics:
    • Safely load and deliver products to contractors’ job sites, ensuring timely and accurate deliveries.
    • Ensure products are delivered in excellent condition and address any delivery-related issues.
  • Relationship Building:
    • Foster strong relationships with landscape and outdoor supply contractors by providing consistent and reliable service.
    • Address customer concerns and resolve issues to maintain high satisfaction levels.
  • Team Collaboration:
    • Work closely with colleagues to maintain a smooth workflow and meet customer needs.
    • Help maintain the cleanliness and organization of the store and delivery areas.
  • Operational Support:
    • Maintain accurate records of sales, deliveries, and customer interactions.
    • Assist with inventory control and stock management as needed.