Posted 1mo ago

Customer Growth Manager - Remote

@ UnitedHealth Group
United States or Canada or Vancouver
$66k-$137k/yrRemoteFull Time
Responsibilities:executing campaigns, managing accounts, creating opportunities
Requirements Summary:Execute install-base expansion and renewal campaigns, manage assigned accounts, create opportunities and quotes, maintain pipeline hygiene; requires subscription/recurring-revenue experience, CRM and CPQ proficiency, strong analytical and communication skills.
Technical Tools Mentioned:Salesforce, Microsoft Excel, Oracle CPQ
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Job Description

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
 

Drive install-base revenue growth by executing targeted expansion and renewal campaigns that increase adoption and recurring bookings. This role partners with Sales, Customer Success, Marketing, and Product to translate lifecycle strategy into day-to-day outreach, opportunity creation, and follow-through across assigned accounts—supporting the shift from one-off, transactional upsells to disciplined, LAER-aligned growth activity. The focus is execution: running approved plays, maintaining pipeline and opportunity hygiene, and tracking performance to improve results. Success is measured by campaign execution quality, expansion pipeline created, closed-won bookings, and adherence to defined growth and renewal processes.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   

 

Primary Responsibilities:

  • Execute approved install-base expansion and renewal campaigns aligned to lifecycle strategy and portfolio priorities
  • Manage assigned account lists; perform outreach, create opportunities, and drive next steps through completion
  • Generate Sales Opportunities and related quotes/proposals and follow through to close
  • Partner with Sales, Marketing, Product, and Customer Success to support messaging, enablement, and campaign timing
  • Apply defined playbooks and execution frameworks to ensure consistent, high-quality customer engagement
  • Structure and progress opportunities in Salesforce/CPQ; maintain product configuration accuracy and renewal alignment
  • Maintain pipeline hygiene, forecasting inputs, and documentation to enable accurate reporting and governance
  • Identify adoption gaps, usage growth, and scope expansion opportunities to support renewal-led growth motions
  • Use dashboards and reporting tools to track pipeline, campaign performance, and outcomes; communicate progress and risks
  • Analyze results to surface trends and execution gaps; provide feedback to improve plays, tools, and campaign effectiveness
     


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Required Qualifications:

  • Bachelor’s degree in Business, Marketing, Analytics, Healthcare Administration, or related field (or equivalent experience)
  • Experience supporting subscription/recurring-revenue growth, including renewals and expansion motions
  • Experience executing campaigns tied to renewal timing, product milestones, or adoption thresholds
  • Familiarity with install-base expansion approaches (adoption-led, scope/volume/usage growth, and add-on capabilities)
  • Proficiency with CRM, Analysis and quote-to-cash tools (e.g., Salesforce, Microsoft Excel and Oracle CPQ) and strong opportunity hygiene
  • Proven solid analytical skills; able to use dashboards and reporting to monitor performance and prioritize actions
  • Proven excellent written and verbal communication; able to collaborate and influence across functions
  • Proven to be highly organized with the ability to manage multiple concurrent priorities with accuracy and urgency

 

Preferred Qualification:

  • Knowledge of Healthcare IT, particularly medical imaging and the Enterprise Imaging solution landscape

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

Canada Residents Only: The salary range for Canada residents is $66,200 to $137,400 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission



Job Details

Job: Client Services/Sales Support

Primary Location: CAN-Vancouver

Organization: OI Growth

Schedule: Full-time

Number of Openings: 1