We are looking for Customer Service Assistants (CSAs) to work in the North Area Office in Wade Commons for University Housing. Starting pay is $12.22. Must be able to work a minimum of 12 hours a week.

A CSA will...

1. Receive, sort, log, and distribute mail and packages to students using our lockers and online system StarRez

2. Distribute and log room keys issued to students, staff, housekeeping, maintenance personnel, and vendors following established university guidelines

3. Intake maintenance requests and submit them onto StarRez or route them to emergency maintenance

4. Provide accurate information to students and visitors, both in person and over the phone

5. Maintain a neat and orderly office

6. Monitor the activity and reset reservable spaces

7.  Attend weekly staff meetings

8. Complete daily audits of all the room keys and master keys

9. Route questions to the correct department or staff member

10. Other duties as assigned

1. Some background of customer service preferred

2. Basic computer skills

3. Some experience answering phones

4. Detail oriented