HiringCafe
Posted 2d ago

Customer Service Advisor - Call Center

@ WSSC Water
View All Jobs
Laurel, Maryland, United States
$28-$48/hrHybridFull Time
Responsibilities:answering calls, resolving issues, processing requests
Requirements Summary:High school diploma or associate's; 2+ years call center/customer service experience; proficiency in business English, phone/email communication, basic math, and specified utility systems; must complete 6-month onsite training and be available 8am–6pm shifts.
Technical Tools Mentioned:Customer 2 Meter (C2M), Mobile Workforce Management (MWM), Oracle Work & Asset Management (ODM), Permit Processing Information System, Geographical Information System (GIS), Internet
Save
Mark Applied
Hide Job
Report & Hide
Job Description
The Customer Service Advisor is the primary voice of WSSC Water customer service and is responsible for responding to all non-emergency customer inquiries regarding water and sewer concerns, service requests and billing & accounts.