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Posted 5h ago

Customer Service Assistant Manager

@ Ric's Food Center
Rockford, Michigan, United States
$15-$17/hrOnsiteFull Time
Responsibilities:managing operations, ensuring satisfaction, developing schedules
Requirements Summary:2+ years retail experience, 1 year management, proficiency with Microsoft Office and customer service software, strong written/verbal communication, knowledge of management practices, available 6:30am–10:30pm, alternating weekends.
Technical Tools Mentioned:Microsoft Office
Job Description
Flexible, full-time position with alternating weekends.

Requirements:
  • Proficiency in Microsoft Office and customer service software.
  • Outstanding written and verbal communication skills.
  • Good understanding of management practices and techniques.
  • Must be fully available from 630 am until 1030pm.

Qualifications:
  • Must have at least two years of experience in a retail setting.
  • Must have 1-year of management experience.

Benefits include: 
  • Medical, dental, and vision insurance.
  • Competitive 401K match.
  • Friendly customer base.
  • Team atmosphere.
  • Career advancement opportunities.

Duties Include:
  • Daily operation of a retail grocery cashier office.
  • Customer service specialist to ensure the highest customer satisfaction.
  • Develop department schedules to operate at maximum efficiency while maintaining payroll budgets.
  • Employee engagement to ensure proper store procedures are being followed.