Posted 11h ago

Customer Service Installation Coordinator

@ Window World
Toledo, Ohio, United States
$16/hrOnsiteFull Time
Responsibilities:scheduling installations, managing orders, maintaining records
Requirements Summary:Previous customer service experience required; data entry/CRM experience preferred; strong attention to detail, positive attitude, and ability to coordinate installation schedules and communicate with customers.
Technical Tools Mentioned:CRM
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Responsive recruiter
Benefits:
  • Health insurance
  • Paid time off
  • 401(k) matching
Window World is seeking an energetic, customer-focused individual to join our team as a Customer Service Install Coordinator at our Youngstown location. Become part of the Moran family and help deliver an exceptional experience to every customer. With six Window World locations, the Moran family offers a supportive, family-oriented culture where team members feel valued and empowered to grow through ongoing training and support.

This is an in-office position and is not remote.

What We Offer

  •  Performance and attendance-based incentives 
  •  Quarterly team-building events 
  •  Weekly team meetings focused on collaboration, ideas, and solutions 
  •  Annual company picnics and parties with team members from all six locations 
Benefits

  •  401(k) Retirement Plan 
  •  Major Medical, Dental and Vision Insurance
  •  Paid Time Off and Paid Holidays
  •  Employee Discounts 
Key Responsibilities

  • Order, confirm, and receive all purchase orders required to complete service
  • Maintain communication with our customers via phone, email, etc.
  • Data entry & record maintenance in our CRM program
  • Coordinate and manage installation team schedules 
  • Create efficient installation routes to maximize productivity within manageable travel distances 
  • Communicate with customers to schedule installations 
  • Maintain clear communication between customers and installation crews 
  • Manage loading lists for products and accessories, ensuring all materials are available prior to installation 

What We're Looking For

  •  Friendly, positive attitude with strong customer service skills 
  •  Previous customer service experience required 
  •  Data entry experience preferred 
  •  Strong attention to detail 
  •  Ability to learn quickly and adapt in a fast-paced environment 
Join the Family Business.

If you have a strong work ethic and want to grow with a reputable company that treats you right, we want to hear from you.

Compensation: $16.00 per hour

Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.” 

 

Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.

 

Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.

 

Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.

Why Should You Join Us at Window World?



 
Staff members are treated like family


Salesmen are provided training and new leads on a daily basis


Installers are provided consistent, year-round work