Posted 5d ago

Customer Service Rep

@ Planet Fitness
Lafayette, Louisiana, United States
OnsiteFull Time, Part Time
Responsibilities:greeting members, processing signups, maintaining cleanliness
Requirements Summary:Strong customer service and basic computer skills. Able to stand and talk for most of the shift, lift up to 50 lbs, perform cleaning and training tasks, and provide positive member experience.
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Job Description

Job Summary

Responsible for new member sales and a positive member experience

 

Essential Duties and Responsibilities

  1. Greet/meet potential members, providing a great customer experience
  2. Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account
  3. Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed
  4. Help maintain the neatness/cleanliness of the club

 

Shift Expectations (4 8 hour shifts)

  • 1 hour (minimum): Deep cleaning
  • 1 hour (minimum): Continued Training
  • Full Shift: see Essential Duties and Responsibilities