Posted 1d ago

Customer Service Rep - Remote

@ American Income Life
Reseda, California, United States
RemoteFull Time
Responsibilities:assisting clients, answering questions, reviewing benefits
Requirements Summary:Provide phone-based assistance to clients, answer questions, review benefit information, help with basic online steps; requires strong communication, basic computer skills, reliability, and ability to pass a criminal background check.
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Job Description

We are expanding our team and looking for customer service–minded individuals who are ready to grow with a well-established supplemental benefits organization that has been serving families for more than 65 years.

This role is a strong fit for someone who is professional, dependable, and enjoys working with people. You will assist clients by answering questions, reviewing benefit information, helping with basic online steps, and making sure each person receives a clear and positive experience.

Ideal Candidate

  • Excellent communication skills
  • Basic computer skills
  • Strong work ethic
  • Positive and energetic personality
  • Accountable and coachable
  • Good time management skills
  • Organized and reliable
  • Able to pass a criminal background check

What’s Offered

  • Weekly pay
  • Bonus opportunities
  • Health insurance reimbursement after 90 days
  • Life insurance
  • Retirement plan options
  • Training and ongoing support
  • Room for advancement

Work From Home Requirements

  • Computer
  • Cell phone with unlimited long-distance calling
  • Reliable Wi-Fi connection