Job description
Yellowstone Local is proud to represent Mink Plumbing Company, an industry leader in professional plumbing services.
If you enjoy helping people, solving problems, and being part of a team that values great service, this could be the opportunity you’ve been looking for.
What's In It for You?
Pay: $16.00 - $20.00 per hour
Performance-based on-call incentives
Medical, dental, and vision insurance
Paid time off and paid holidays
Ongoing training and support
Opportunities for career growth and internal advancement
Consistent full-time schedule: Monday through Friday, 11:30 AM to 8:00 PM
Supportive leadership team with an open-door approach
Why You'll Love It Here
Join a company that values teamwork, accountability, and customer care
Work in a professional environment where your contributions are recognized
Receive the training and resources needed to succeed in your role
Build valuable customer service and administrative skills
Be part of a growing company with opportunities to develop your career
Your New Role
Serve as the primary point of contact for customers by phone, email, chat, and other communication channels
Schedule appointments and assist customers with service-related questions
Resolve customer concerns professionally and efficiently
Process payments and assist with account-related inquiries
Maintain accurate customer records and update information as needed
Communicate service updates, invoices, and other important information
Escalate complex issues to the appropriate team members for resolution
Help create a positive customer experience from the first interaction through service completion
Work from the company's location in Tyler, TX 75707
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
Job requirements
Strong communication and customer service skills
Ability to remain professional and organized in a fast-paced environment
Basic computer skills and comfort learning new software systems
Strong attention to detail and problem-solving abilities
Valid driver's license and acceptable driving record
Ability to pass a background check and drug screening, where permitted by applicable law
Authorization to work in the United States
Previous customer service experience is helpful but not required
Willingness to learn and participate in company-provided training
The Mink Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange