Posted 5d ago

Customer Service Representative

@ Closet Factory
Salt Lake City, Utah, United States
$19-$21/hrOnsiteFull Time
Responsibilities:answering calls, scheduling appointments, resolving problems
Requirements Summary:Handle high call volume, manage client jobs end-to-end, schedule appointments, maintain customer database, strong organization, multitasking, written and oral communication, and computer experience including Word and Excel.
Technical Tools Mentioned:Microsoft Word, Microsoft Excel
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Job Description

 

ARE YOU THE ONE WE ARE LOOKING FOR....??

We are searching for another member to add to our close-knit team of individuals in Customer Service in the Salt Lake City area. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs.

Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills.  

 

Your responsibilities will include:

  • Answering fairly heavy amount of phone calls
  • Working with clients and handling every phase of their jobs
  • Scheduling appointments
  • Working with employees in the field
  • Responsible for problem resolution for clients
  • Maintaining customer database and input of information into computer
  •  
  • Specific requirements:
  • Good organization skills and be able to multi-task
  • Computer experience including Word and Excel
  • Strong and precise follow through
  • Written and oral communication skills are essential
  • Ability to prioritize work assignments, critical tasks and routine work.
     

Hours are:

Monday – Friday 8:00 am to 5:00 pm

 

Rate:  $19 - $21 per hour