Posted 2w ago

Customer Service Representative - FT - Centralia/Mexico

@ HOMEBANK
Mexico, Missouri, United States
OnsiteFull Time
Responsibilities:handling cash, processing transactions, reconciling drawer
Requirements Summary:High school diploma or equivalent; strong written and verbal communication; strong computer skills; ability to operate email, PC-based teller software and banking digital tools; ability to lift up to 25 lbs.
Technical Tools Mentioned:NuPoint Core System
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Job Description

After successful knowledge of the following Level 1 tasks:



· Receives and verifies cash from customers and follows all cash handling procedures



· Accurately reconciles cash drawer daily including scanning of all images



· Processes customer transactions: Loan payments, deposits, withdrawals, cash checks, and monetary instruments.



· Receives and verifies checks, examines items for appropriate endorsements and completes hold requests as needed.



· Understands and is able to Navigate NuPoint Core System



· Navigates the S drive according to job duties



· Accurately process savings bonds for redemption



· Processes cash advances



· Able to accurately complete a check order form



· Effectively demonstrate digital solutions to customers or potential customers



· Understand and operate technically advanced banking equipment such as cash recyclers and coin counters as available in your branch.



· Basic knowledge and navigation skills of Internet banking and Mobile App



· Basic digital equipment knowledge



· Annually participate in Robbery/Security training



· Read and attest to both the Employee Handbook and the Business Continuity Plan



· Complete mandatory online training course