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Posted 3w ago

Customer Service Representative

@ Insurance Doctor Agency of North Carolina
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Bethel, North Carolina, United States
$30k-$40k/yrOnsiteFull Time
Responsibilities:Supports customers, Develops relationships, Processes endorsements
Requirements Summary:2+ years insurance or customer service experience; NC P&C license preferred or must obtain within 6 months; full-time; Bethel, NC location.
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Job Description

Job Description:
J.W. Rook & Son Inc, is seeking a customer service representative to assist with the day-to-day operations and servicing of our accounts. 


 


Responsibilities:


·         Supports Customers with direct services and sales related activities

  • Develop strong client relationships that result in the sale of additional policies
·         Work directly with clients to process endorsements, conduct audits, perform renewal reviews, and writing insurance policies

·         Responsible for delivering service in a courteous, professional, and efficient manner

·         Respond to questions and requests from customers quickly and accurately
·         Pro-actively prospect and generate new business appointments

  • Round out and provide analysis on renewal strategies
  • Maintain existing client relationships that result in a high retention rate
  • Meet sales goals for new business and renewal of existing customers
  • Develop and maintain positive relationships with partner insurance carriers

 


Office Location: You will be working in our office at: 122 W Andrews Street, Bethel, NC 27812


 


Compensation: 

·         Salary plus commission

·         Bonus Opportunities

·         Full health benefits

·         401k

·         Paid time off


Qualifications:

·         2+ years of experience in Insurance or other Customer Service-related role

·         North Carolina P&C license preferred or will be required to obtain within 6 months


 


 


About J.W. Rook & Son Inc.:
J.W. Rook is an Independent Insurance Agency located in Bethel, N.C. and has been in business there for over 100 years. We offer Auto, Home, Business, & Life insurance. 
 
 


 

Compensation: $30,000.00 - $40,000.00 per year

YOUR FUTURE as an Independent Insurance Agent Starts Here


If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice!

IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!

With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

 

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Benefits of working as an Independent Insurance Agent




Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)


Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)


Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)


Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)