Posted 2mo ago

CUSTOMER SERVICE REPRESENTATIVE

@ Missouri Association of Insurance Agents
Jefferson City, Missouri, United States
$43k-$55k/yrOnsiteFull Time
Responsibilities:Provide customer service, Review applications
Requirements Summary:Customer service skills; strong communication; detail oriented; ability to obtain property/casualty license; no prior insurance experience required.
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Job Description
Job Overview

Do you want to help protect independent insurance agencies from risks like errors & omissions (E&O) and cyber threats? Join the Missouri Association of Insurance Agents (MAIA) and turn your customer service skills into a rewarding career that makes a real difference.

You don't need prior insurance experience to succeed - we'll provide all the training you need. We'll also pay for your study materials and licensing exam so you can earn your property/casualty insurance license.

Salary Range: $43,000.00 - $55,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Total Compensation: $43,000 - $55,000; includes base salary $43,000 - $50,000 plus potential for incentive bonuses

Annual cost-of-living and performance-based raises, with the possibility of additional mid-year performance increases

401(k) match

Employer paid health, dental and life insurance

Paid vacation and sick leave

Paid holidays

Additional paid time off during the summer

Cafeteria plan

Requirements
  • A genuine passion for helping customers succeed
  • Strong organizational, critical thinking and problem-solving skills
  • Excellent written and verbal communication abilities
  • High attention to detail with the ability to prioritize and multitask effectively
  • A property/casualty insurance license (or be able to obtain one upon hire - we provide materials and cover exam costs)
Responsibilities
  • Provide high-quality customer service to members, clients and prospects
  • Review new and renewal applications, requesting additional information as needed
  • Manage accounts for assigned clients and prospects, ensuring timely follow-up and accurate documentation
  • Communicate consistently and professionally with clients in writing and by phone
  • Cross-sell additional coverages to enhance client protection
  • Meet policy-driven deadlines with strong time management and attention to detail
Remote Type:No
Job Type:Full-Time
Job Category: Customer Service Representative
Location:3315 Emerald Lane,Jefferson City,MO,65109,US

About Us

The Missouri Association of Insurance Agents is the largest and most effective trade association representing independent insurance agents in Missouri. Our mission is to educate, promote and advocate for independent agents and their clients. When you join MAIA, you become part of a mission-driven team dedicated to strengthening and protecting the independent agency system.