Posted 1w ago

Customer Service Representative

@ National Veterinary Associates
Naperville, Illinois, United States
$17-$23/hrOnsiteFull Time, Part Time
Responsibilities:greeting clients, scheduling appointments, documenting information
Requirements Summary:1+ year related experience required; greets clients, answers phones, schedules appointments, processes payments, and documents client information in practice management software.
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Job Description

Description & Requirements

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, including answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors the client waiting area to ensure cleanliness. Documents and maintains client information, service data, and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.

  • Compensation
    • Hourly rate $17.00 - $23.00
  • Available benefits for full-time employees
    • Medical, Vision, Dental insurance
    • 401(k)
    • Health Savings Account
    • Paid time off
    • Employee discounts
  • Available benefits for part-time employees
    • 401 (k)
    • Paid time off
    • Employee discounts