Client Service Representative
Gregg Animal Hospital – Columbia, SC
Gregg Animal Hospital is hiring an experienced Veterinary Receptionist / Client Service Representative to join our growing small animal practice in Columbia, South Carolina.
Our hospital provides progressive small animal veterinary medicine with a focus on compassionate patient care, modern treatment options, and exceptional service for pet owners. This role is ideal for someone who enjoys working in a fast-paced veterinary hospital, supporting clients and patients, and keeping daily operations running smoothly.
About Gregg Animal Hospital
Gregg Animal Hospital is committed to high-quality veterinary care and outstanding client service. Our veterinarians, technicians, and support staff work together to deliver efficient, compassionate care while utilizing modern medical equipment and advanced treatment techniques.
Located in Columbia, SC, the area offers easy access to parks, trails, lakes, and outdoor recreation, with convenient travel to both the mountains and South Carolina coast.
Veterinary Receptionist Responsibilities
Greet clients and patients and create a welcoming front desk experience
Schedule appointments and manage the daily hospital schedule
Answer phone calls and respond to client questions about services, appointments, and patient needs
Perform initial triage of patient concerns, including urgent or emergent cases
Process patient check-in and check-out efficiently
Handle billing, invoices, and payment transactions
Manage incoming and outgoing emails and text communications
Maintain accurate client and patient records in practice management software
Keep the reception area organized and presentable
Escalate complex questions or concerns to veterinarians or senior staff when appropriate
Qualifications
Minimum 1-3 years of experience in a veterinary hospital or animal clinic preferred
Strong client service and communication skills
Ability to work efficiently in a fast-paced veterinary environment
Comfortable handling multi-line phone systems and scheduling software
Strong organizational and multitasking abilities
Professional written and verbal communication skills
Positive attitude and willingness to support the hospital team
What We Offer
Medical, Dental, and Vision Insurance
Continuing Education (CE) Opportunities
Uniform Allowance / Scrubs Provided
Employee Pet Discount
Paid Time Off (PTO)
401(k) Retirement Plan
Short-Term and Long-Term Disability
Life Insurance
Apply Today
If you have veterinary front desk or client service experience and enjoy working with both pets and people, we encourage you to apply.
Learn more about our hospital:
Gregg Animal Hospital – Columbia, SC
Gregg Animal Hospital is hiring an experienced Veterinary Receptionist / Client Service Representative to join our growing small animal practice in Columbia, South Carolina.
Our hospital provides progressive small animal veterinary medicine with a focus on compassionate patient care, modern treatment options, and exceptional service for pet owners. This role is ideal for someone who enjoys working in a fast-paced veterinary hospital, supporting clients and patients, and keeping daily operations running smoothly.
About Gregg Animal Hospital
Gregg Animal Hospital is committed to high-quality veterinary care and outstanding client service. Our veterinarians, technicians, and support staff work together to deliver efficient, compassionate care while utilizing modern medical equipment and advanced treatment techniques.
Located in Columbia, SC, the area offers easy access to parks, trails, lakes, and outdoor recreation, with convenient travel to both the mountains and South Carolina coast.
Veterinary Receptionist Responsibilities
Greet clients and patients and create a welcoming front desk experience
Schedule appointments and manage the daily hospital schedule
Answer phone calls and respond to client questions about services, appointments, and patient needs
Perform initial triage of patient concerns, including urgent or emergent cases
Process patient check-in and check-out efficiently
Handle billing, invoices, and payment transactions
Manage incoming and outgoing emails and text communications
Maintain accurate client and patient records in practice management software
Keep the reception area organized and presentable
Escalate complex questions or concerns to veterinarians or senior staff when appropriate
Qualifications
Minimum 1-3 years of experience in a veterinary hospital or animal clinic preferred
Strong client service and communication skills
Ability to work efficiently in a fast-paced veterinary environment
Comfortable handling multi-line phone systems and scheduling software
Strong organizational and multitasking abilities
Professional written and verbal communication skills
Positive attitude and willingness to support the hospital team
What We Offer
Medical, Dental, and Vision Insurance
Continuing Education (CE) Opportunities
Uniform Allowance / Scrubs Provided
Employee Pet Discount
Paid Time Off (PTO)
401(k) Retirement Plan
Short-Term and Long-Term Disability
Life Insurance
Apply Today
If you have veterinary front desk or client service experience and enjoy working with both pets and people, we encourage you to apply.
Learn more about our hospital: