Customer Service Representative (CSR) -experience required
Eastview Veterinary Clinic
Eastview Veterinary Clinic is looking for a dependable, organized, and compassionate Customer Service Representative to join our team! We are a busy walk-in small animal clinic that prides itself on providing efficient, high-quality care while maintaining strong relationships with our clients and patients.
This position is ideal for someone who thrives in a fast-paced environment, communicates well under pressure, and genuinely enjoys helping both people and pets.
Responsibilities Include:
Greeting clients and patients with professionalism and compassion
Managing a high-volume front desk and lobby flow
Answering phones, emails, and client communications
Checking patients in and out accurately
Collecting and reviewing vaccine records
Educating clients on vaccine recommendations and preventive care
Processing payments and maintaining accurate records
Communicating effectively with doctors and medical staff
Monitoring appointment flow and helping maintain efficiency throughout the day
Assisting with end-of-day closing duties and maintaining a clean front lobby
Ideal Candidate:
Has excellent communication and multitasking skills
Works well under pressure and in a team environment
Is dependable, motivated, and eager to learn
Has strong attention to detail
Can maintain professionalism during stressful situations
Previous veterinary or medical office experience is required
Experience with veterinary software is a plus
What We Offer:
Supportive team environment
Hands-on veterinary experience
Opportunities for growth and advancement
Employee pet care discounts
Fast-paced and rewarding work environment
Schedule:
Monday–Friday
Full-time preferred
Starting Pay:
Starting at $12/hour+, based on experience
If you are passionate about animal care and enjoy helping clients during every stage of their pet’s life, we would love to meet you!
Please submit your resume and any relevant experience for consideration.
Eastview Veterinary Clinic
Eastview Veterinary Clinic is looking for a dependable, organized, and compassionate Customer Service Representative to join our team! We are a busy walk-in small animal clinic that prides itself on providing efficient, high-quality care while maintaining strong relationships with our clients and patients.
This position is ideal for someone who thrives in a fast-paced environment, communicates well under pressure, and genuinely enjoys helping both people and pets.
Responsibilities Include:
Greeting clients and patients with professionalism and compassion
Managing a high-volume front desk and lobby flow
Answering phones, emails, and client communications
Checking patients in and out accurately
Collecting and reviewing vaccine records
Educating clients on vaccine recommendations and preventive care
Processing payments and maintaining accurate records
Communicating effectively with doctors and medical staff
Monitoring appointment flow and helping maintain efficiency throughout the day
Assisting with end-of-day closing duties and maintaining a clean front lobby
Ideal Candidate:
Has excellent communication and multitasking skills
Works well under pressure and in a team environment
Is dependable, motivated, and eager to learn
Has strong attention to detail
Can maintain professionalism during stressful situations
Previous veterinary or medical office experience is required
Experience with veterinary software is a plus
What We Offer:
Supportive team environment
Hands-on veterinary experience
Opportunities for growth and advancement
Employee pet care discounts
Fast-paced and rewarding work environment
Schedule:
Monday–Friday
Full-time preferred
Starting Pay:
Starting at $12/hour+, based on experience
If you are passionate about animal care and enjoy helping clients during every stage of their pet’s life, we would love to meet you!
Please submit your resume and any relevant experience for consideration.