The QUIKRETE Companies Hardscapes & Masonry Group (HSMG) is a leading manufacturer of pavers, retaining walls, architectural veneer, concrete masonry units, and more. Consisting of several uniquely positioned brands – Pavestone, Keystone, Best Block, Tremron, Oberfields, and Flagstone, HSMG’s leadership is expected to grow. Each brand has a unique identity through a deep knowledge of its respective sector, internal culture and focus on specific customer groups (including B2B2C and B2B), the collective group shares a dedication to quality, value, service and growth.

We are seeking a Customer Service Representative to join our team!

*This is an on-site role, and will not be remote or hybrid, at any time.*

What We Offer:

• Work in a team-oriented environment where collaboration is a priority.


• Achieve your professional goals without sacrificing the balance between work and life.


• A comprehensive benefits package with options to choose what works best for you and your family.

About the Role:

As a Customer Service Representative with Midwest Best Block you are responsible for:

• Providing in-person and on-the-phone customer service to our contractors and customers.


• Providing technical assistance for installing and maintaining the products we sell.


• Creating accurate and complete invoices/sales orders.


• Working with Outside Sales Representatives.


• Ensuring customer satisfaction.


• Maintaining knowledge of products and their applications.


• Assisting dispatch with orders. 


• Completing daily paperwork.


• Forklift experience preferred


• Must be able to wear safety glasses, and all other PPE as required


• Ability to safely lift and move objects up to 50 pounds occasionally

About You:

The ideal candidate for this role will have:

• A basic knowledge of Microsoft Office programs.


• Good organizational and communication skills. 


• Strong problem-solving skills.


• Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).

Ready to apply?

The process is simple.  Click on the “apply” button to get started or apply in person. 

#Block123 #ZRHM