The QUIKRETE Companies Hardscapes & Masonry Group (HSMG) is a leading manufacturer of pavers, retaining walls, architectural veneer, concrete masonry units, and more. Consisting of several uniquely positioned brands – Pavestone, Keystone, Best Block, Tremron, Oberfields, and Flagstone, HSMG’s leadership is expected to grow. Each brand has a unique identity through a deep knowledge of its respective sector, internal culture and focus on specific customer groups (including B2B2C and B2B), the collective group shares a dedication to quality, value, service and growth.
We are seeking a Customer Service Representative to join our team!
*This is an on-site role, and will not be remote or hybrid, at any time.*
What We Offer:
- Work in a team-oriented environment where collaboration is a priority.
- Achieve your professional goals without sacrificing the balance between work and life.
- A comprehensive benefits package with options to choose what works best for you and your family.
About the Role:
As a Customer Service Representative with Best Block you are responsible for:
- Providing in-person and on-the-phone customer service to our contractors and customers.
- Providing technical assistance for installing and maintaining the products we sell.
- Creating accurate and complete invoices/sales orders.
- Working with Outside Sales Representatives.
- Ensuring customer satisfaction.
- Maintaining knowledge of products and their applications.
- Knowing competitor products.
- Assisting with dispatching and scheduling deliveries.
- Completing daily paperwork.
About You:
The ideal candidate for this role will have:
- A basic knowledge of Microsoft Office programs.
- Good organizational and communication skills.
- Strong problem-solving skills.
- Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).
Ready to apply?
The process is simple. Click on the “apply” button to get started or apply in person.
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