Posted 2mo ago

Customer Service Representative

@ Shelor Motor Mile
Christiansburg, Virginia, United States
OnsiteFull Time
Responsibilities:Answer calls, Route calls, Schedule appointments
Requirements Summary:Excellent listening, communication, and organizational skills; customer service and follow up experience; proficient computer skills; high level of professionalism.
Technical Tools Mentioned:Computer skills
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Job Description

Do you enjoy talking to customers on the telephone and enjoy working in a fast passed service environment? Shelor Motor Mile has immediate openings for Customer Service Representatives in our Service department.



Job Duties:




  • Answer incoming service calls

  • Route service calls

  • Schedule and confirm service appointments

  • Notify customers of campaigns

  • Follow up with customers after their service appointment



Job Requirements:




  • Excellent listening, communication, and organizational skills

  • Customer service and follow up experience

  • Proficient computer skills

  • High level of professionalism



Hours are Monday thru Friday. Preference will be given to applicants with previous customer service, retail, or automotive service experience.



EEO