Posted 1mo ago

Customer Service Representative

@ Shively Diversified Management Services
Saginaw or Saginaw
OnsiteFull Time
Responsibilities:Create and track orders, Maintain professionalism, Respond to customer questions
Requirements Summary:High school diploma; 1-3 years customer service; able to work with minimal supervision; strong communication; MS Word/Excel/Outlook; purchasing/inventory knowledge desirable; able to lift up to 35 lbs; pass background/drug check.
Technical Tools Mentioned:Microsoft Word, Microsoft Excel, Microsoft Outlook
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Job Description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:
• Create and track sales orders, purchase orders, and invoices
• Maintain a high level of professionalism with customers demonstrating excellent customer service
• Ensure orders are input accurately and follow up on missing information and open orders
• Control and manage incoming and outgoing documents
• Respond to customer questions with accurate and relevant information promptly