Customer Service Representative

@ Shively Diversified Management Services

Spring Hill, Tennessee, United States

OnsiteFull Time

Responsibilities:tracking orders, handling inquiries, managing documents

Requirements Summary:High school diploma preferred; 1-3 years customer service experience preferred; strong written/oral communication and organizational skills; proficiency with Microsoft Word, Excel, Outlook; purchasing/inventory knowledge desirable; able to lift 35 lbs; pass background check and drug screen.

Technical Tools Mentioned:Microsoft Word, Microsoft Excel, Microsoft Outlook

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:
• Create and track sales orders, purchase orders, and invoices
• Maintain a high level of professionalism with customers demonstrating excellent customer service
• Ensure orders are input accurately and follow up on missing information and open orders
• Control and manage incoming and outgoing documents
• Respond to customer questions with accurate and relevant information promptly