Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. 

No prior experience is necessaryApply for the position today by completing the form and completing the assessment.

Salary Range: $40,000.00 - $45,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Career Growth Opportunities

Retirement Plan

Hands on Training

Active Georgia Property & Casualty license (preferred)

Client Service & Account Management

• Manage and service a designated book of Personal Lines and/or Commercial Lines accounts
• Serve as primary contact for client inquiries regarding coverage, billing, claims, and policy changes

• Provide coverage reviews and recommend appropriate policy options

• Maintain strong client relationships to support retention and cross-selling opportunities

Policy Administration

• Process endorsements, renewals, cancellations, reinstatements, and certificates of insurance

• Prepare proposals, quotes, and policy comparisons

• Review policies for accuracy and ensure compliance with underwriting guidelines

• Assist with renewal marketing when necessary

Carrier & Vendor Communication

• Communicate with insurance carriers to negotiate coverage and resolve underwriting issues

• Follow up on pending endorsements, claims status, and policy documentation

Documentation & Compliance

• Maintain accurate client records in the agency management system

• Ensure all documentation meets regulatory and agency standards

• Adhere to Georgia insurance compliance requirements

Team Collaboration

• Work closely with producers and agency leadership to support account growth

• Assist with cross-selling and referral opportunities

• Contribute to agency workflow efficiency and customer satisfaction goals

Our primary focus is our mission; we are faithfully committed to serving our clients with the most polished insurance coverage based on their needs. We strive to positively impact our community near and far while glorifying God, working hard for our families, and having fun. Stallings Insurance is a leader in providing quality protection for hundreds of individuals, families and businesses throughout our state. Providing superior customer service and competitive rates along with our ability to understand our customers’ coverage needs, drives the success of our agency.

Are you ready to take your career to the next level? Do you possess an unwavering commitment to excellence and a passion for serving clients with integrity? Look no further – we’re searching for an outstanding Insurance Agent to join our dynamic team! At Stallings Insurance, we pride ourselves on providing top-notch insurance solutions tailored to meet our clients’ unique needs. As an Insurance Agent with us, you’ll have the opportunity to showcase your skills, build lasting relationships, and make a positive impact in our community.