Posted 1mo ago

Customer Service Representative - State Farm Agent Team Member

@ Andrew Locke State Farm
Gainesboro, Tennessee, United States
HybridPart Time
Responsibilities:Make outbound calls, Provide information, Assist with policy changes
Requirements Summary:Customer service experience preferred; strong communication; detail-oriented; multi-task; licensing required.
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Job Description
Benefits:
  • Hourly + Commission
  • Great work environment
  • Bonus based on performance
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Andrew Locke - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. This is a hybrid sales + service role. You grow our agency through meaningful customer relations and acting as a liason between customer needs and agency departments. You improve the lives of our customer by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive sociable, and sales-minded professional, we are eager to have you on our team. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Make outbound calls daily.
  • Provide information about insurance products and services.
  • Assist customers with policy changes and billing questions.
  • Handle customer inquiries and provide timely responses.
  • Support new policy sales.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Coachable and motivated.
  • Required to get Property & Casualty Insurance licensing 

We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement.

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Celina.
  • I have been a State Farm agent since 2010.
  • We currently have 3 team members at our agency.

We look forward to speaking with you!

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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