Posted 4w ago

Customer Service Representative - State Farm Agent Team Member

@ Ashleigh Fallo State Farm
D'Iberville, Mississippi, United States
OnsiteFull Time
Responsibilities:Answer inquiries, Process claims, Maintain records
Requirements Summary:Strong communication, detail-oriented, multitasking; prior customer service experience preferred.
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Job Description

Responsive recruiter
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Wellness resources
ROLE DESCRIPTION:
As a customer service representative with Ashleigh Fallo State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in D'Iberville, MS and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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