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Posted 1mo ago

Customer Service Representative - State Farm Agent Team Member

@ Cliff Ourso - State Farm Agent
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Gonzales, Louisiana, United States
$45k-$60k/yrOnsiteFull Time
Responsibilities:Answer inquiries, Process changes, Maintain records
Requirements Summary:Provide excellent customer service, process policy changes, answer inquiries, and maintain records. Prior customer service experience preferred.
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Job Description

Responsive recruiter
Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Cliff Ourso - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $45,000.00 - $60,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Donaldsonville & Gonzales .
  • I have been a State Farm agent since 1977.
  • I am a second generation State Farm agent.
  • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Crystal Excellence Award

If you want a career, not a job, then we encourage you to apply.

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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