Posted 2mo ago

Customer Service Representative - State Farm Agent Team Member

@ Dennis Bost - State Farm Agent
Little Rock, Arkansas, United States
$50k-$65k/yrOnsiteFull Time
Responsibilities:Answer inquiries, Assist changes, Process claims
Requirements Summary:Customer service experience preferred; detail-oriented; good communication and multitasking abilities.
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Job Description

Responsive recruiter
Benefits:
  • License Paid
  • Health
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Dennis Bost - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $50,000.00 - $65,000.00 per year

Are You Driven & Ambitious?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Dennis Bost - State Farm Agent!

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in West Little Rock.
  • I have been a State Farm agent since 2007.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • I am a second generation State Farm agent.

If you want a career, not a job, then we encourage you to apply.

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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