Posted 2mo ago

Customer Service Representative - State Farm Agent Team Member

@ Derek Bird - State Farm Agent
Gretna or Plattsmouth
$16-$20/hrHybridPart Time
Responsibilities:Answer inquiries, Assist updates, Process claims
Requirements Summary:Customer service experience preferred; strong communication, detail orientation, multitasking.
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Job Description
Benefits:
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Derek Bird - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $16.00 - $20.00 per hour

We're Hiring!

We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Gretna and Plattsmouth.
  • I have been a State Farm agent since 2009.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • Our agency has received awards including: Ambassador Travel and Legion of Honor

We look forward to speaking with you!

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors




Make a difference in your community every day


Gain confidence and grow your career


Earn benefits and rewards that are second to none

Flexible work from home options available.