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Posted 2mo ago

Customer Service Representative - State Farm Agent Team Member

@ Szymankowski Insurance Agency
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Woodland Park, Colorado, United States
$20-$25/yrOnsiteFull Time
Responsibilities:Answer inquiries, Process changes, Maintain records
Requirements Summary:Customer service experience preferred; strong communication, detail-orientation, and multitasking ability.
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Job Description

Responsive recruiter

Replies within 24 hours
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency is proud to call Colorado home. As a veteran’s wife and mom of three, I lead with a strong family-first mentality that’s reflected in every aspect of our office culture. We’re a hardworking, no-nonsense team that values personal growth, mutual respect, and real connection—both with each other and with our customers.

We reward community involvement with additional time off and host quarterly team-building activities. Our office space is truly one-of-a-kind, featuring a gourmet coffee bar, historical elements, glass office suites and a stunning Pikes Peak view creating the perfect setting for team luncheons and customer visits.

Team members have access to a company car for business errands or personal emergencies, and we maintain a respectful, gossip-free environment where all roles offer real opportunities for advancement. If you’re looking for fulfilling, meaningful work in a supportive, high-integrity office, you’ll feel right at home here.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Szymankowski Agency - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $20.00 - $25.00 per year

Do you strive to set yourself apart from all the others?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
  • Additional languages spoken: Spanish, French, and Polish

If you want a career, not a job, then we encourage you to apply.

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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