Posted 1mo ago

Customer Service Representative - State Farm Agent Team Member

@ Samantha Alberson - State Farm Agent
Brookhaven, Mississippi, United States
$35k-$50k/yrOnsiteFull Time
Responsibilities:Answer inquiries, Update policies, Process claims
Requirements Summary:Customer service experience preferred; strong communication, detail-orientation, and multitasking skills.
Technical Tools Mentioned:CRM software, Telephone/communication systems
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Job Description

Responsive recruiter
Benefits:
  • One on One Coaching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Samantha Alberson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $35,000.00 - $50,000.00 per year

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Come work with an energetic, fun team at Samantha Alberson - State Farm Agent!

About Our Agency

  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

If you want a career, not a job, then we encourage you to apply.

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors




Make a difference in your community every day


Gain confidence and grow your career


Earn benefits and rewards that are second to none