TWO MEN AND A TRUCK® is NOW HIRING FULL-TIME enthusiastic, customer focused individuals! As a customer service representative, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
· Starting pay: $14.00 - $16.00 /hour (Depending on Experience)
· Opportunity for 90-day performance based pay increase
· Opportunity for performance based incentives for meeting goals
· Dental and vision insurance available
· 401(k) retirement plan available
· Opportunities for career advancement
Responsibilities
· Provide outstanding customer service on all calls and online inquiries
· Recommend moving services and products based on cost, availability, and customer specifications
· Input information into internal move software to provide accurate moving estimates and schedule moves
· Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
· Prepare move-related paperwork and documents
· All other duties as assigned
Requirements
· High school diploma or GED; associate’s degree in a related field preferred
· At least 1 year of sales and/or customer service experience
· Excellent customer service skills: effective listening and communication
· Ability to multi-task and enter customer data into move software while on the phone
· Confidence to initiate customer contact and comfortable asking for the sale
· Willing to submit to pre-employment background check and drug screen
· Creative problem solving skills
· Exceptional organization and time management skills
· Strong team player who works productively with a wide range of people and personalities
· Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Aiken, SC. The employer at this location is JSM Endeavors, LLC.