TWO MEN AND A TRUCK® is NOW HIRING FULL-TIME enthusiastic, customer focused individuals! As a customer service representative, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

· Starting pay: $13.50-$15.50/hour (Depending on Experience)

· Opportunity for 90-day performance based pay increase

· Opportunity for performance based incentives for meeting goals

· Dental and vision insurance available

· 401(k) retirement plan available

· Opportunities for career advancement

Responsibilities

· Provide outstanding customer service on all calls and online inquiries

· Recommend moving services and products based on cost, availability, and customer specifications

· Input information into internal move software to provide accurate moving estimates and schedule moves

· Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

· Prepare move-related paperwork and documents

· All other duties as assigned

Requirements

· High school diploma or GED; associate’s degree in a related field preferred

· At least 1 year of sales and/or customer service experience

· Excellent customer service skills: effective listening and communication

· Ability to multi-task and enter customer data into move software while on the phone

· Confidence to initiate customer contact and comfortable asking for the sale

· Willing to submit to pre-employment background check and drug screen

· Creative problem solving skills

· Exceptional organization and time management skills

· Strong team player who works productively with a wide range of people and personalities

· Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Augusta, GA. The employer at this location is Thompson & Webster, LLC.