Customer Service Representative

TWO MEN AND A TRUCK® Beverly Hills is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

Base pay of $22 - $28 / hour depending on experience
Opportunities to earn commission on sales and bonuses after 90 days!
Health insurance available after 90 days!
Huge opportunities for growth.

What You’ll Do

Provide outstanding customer service on all calls and online inquiries.
Recommend moving services and products based on cost, availability, and customer specifications.
Input information into internal move software to provide accurate moving estimates and schedule moves.
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
Prepare move-related paperwork and documents.
All other duties as assigned.

What We’re Looking For

High school diploma or GED; Associate degree in a related field preferred.
At least 1 year of sales and/or customer service experience.
Excellent customer service skills: effective listening and communication.
Ability to multi-task and enter customer data into move software while on the phone.
Confidence to initiate customer contact and comfortable asking for the sale.
Willing to submit to pre-employment background check and drug screen.
Creative problem-solving skills.
Exceptional organization and time management skills.
Strong team player who works productively with a wide range of people and personalities.
Bilingual is a plus.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Beverly Hills, CA.

Two Men and a Truck Beverly Hills 10680 W Pico BL #360 Los Angeles, CA 90064