Customer Service Representative

TWO MEN AND A TRUCK® is NOW in Albany / Valdosta GA! We’re a newly opened, family-owned and operated franchise looking for a friendly, part-time Customer Service Representative to grow with us. If you’re upbeat, eager to learn, and excited to be part of a growing local business, we’d love to hear from you!

 

What We Offer

• Base pay of $18 / hour

• Hours: Monday – Friday 8am -12pm

• Career advancement opportunities.

 

What You’ll Do

• Provide outstanding customer service on all calls and online inquiries.

• Recommend moving services and products based on cost, availability, and customer specifications.

• Input information into internal move software to provide accurate moving estimates and schedule moves.

• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.

• Prepare move-related paperwork and documents.

• All other duties as assigned.

What We’re Looking For

• College Graduate 

• At least 1 year of sales and/or customer service experience preferred

• Excellent customer service skills: effective listening and communication.

• Ability to multi-task and enter customer data into move software while on the phone.

• Confidence to initiate customer contact and comfortable asking for the sale.

• Willing to submit to pre-employment background check and drug screen.

• Creative problem-solving skills.

• Exceptional organization and time management skills.

• Strong team player who works productively with a wide range of people and personalities.

 

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Leesburg.