Posted 3mo ago

Customer Service Representative

@ Two Men and a Truck
Topeka, Kansas, United States
$15-$18/hrOnsiteFull Time
Responsibilities:Provide customer service, Enter and schedule moves, Follow up with customers
Requirements Summary:High school diploma or equivalent; strong customer service and communication; friendly; good computer skills; drug free.
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Job Description
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! 

WHAT WE OFFER

  • Base pay of $15 - $18 hr after monthly bonuses based on performance
  • Medical, vision and dental available
  • Growing location with advancement opportunities
  • This position is backed by a seasoned team from the Wichita, KS location

RESPONSIBILITIES

Moving is stressful – join our team and let’s take the stress out of our customers' day. 
  • Provide outstanding customer service on all calls and online inquiries
  • Recommend moving services and products based on cost, availability, and customer specifications
  • Enter, schedule and coordinate customer moves
  • Prepare and accurately complete all required paperwork
  • Follow-up with customers post-move to ensure satisfaction
  • Calmly and professionally handle customer concerns, complaints or customer service issues
  • All other duties as assigned

REQUIREMENTS

The right candidate will have a winning attitude, self-motivated and enjoy a fast-paced team environment. They will also possess an ability to build relationships and provide first class customer service utilizing their strategic selling skills and compassion for others. 
  • High school diploma or equivalent
  • 100% drug free
  • Excellent customer service skills; effective listening and communication
  • Friendly, positive voice, enjoys talking with others and assisting with their needs
  • Strong computer skills
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Topeka, KS. The employer at this location is Moving Oz, LLC.