Posted 1mo ago

Customer Service Representative

@ Two Men and a Truck
Wauwatosa, Wisconsin, United States
HybridPart Time, Full Time
Responsibilities:Providing service, Recommending services, Entering data
Requirements Summary:High school diploma or GED; 1+ year sales or customer service; strong communication; multi-tasking; background check and drug screen.
Technical Tools Mentioned:Move management software
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Job Description
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
 
What We Offer
  • Part time customer service.
  • Full time sales
  • Earn commission on sales.
  • Health insurance available.
  • Career advancement opportunities.
  • Business and non-business hours
  • Possible remote opportunity
What You’ll Do
  • Provide outstanding customer service on all calls and online inquiries.
  • Recommend moving services and products based on cost, availability, and customer specifications.
  • Input information into internal move software to provide accurate moving estimates and schedule moves.
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
  • Prepare move-related paperwork and documents.
  • All other duties as assigned.
What We’re Looking For
  • High school diploma or GED; Associate degree in a related field preferred.
  • At least 1 year of sales and/or customer service experience.
  • Excellent customer service skills: effective listening and communication.
  • Ability to multi-task and enter customer data into move software while on the phone.
  • Confidence to initiate customer contact and comfortable asking for the sale.
  • Willing to submit to pre-employment background check and drug screen.
  • Creative problem-solving skills.
  • Exceptional organization and time management skills.
  • Strong team player who works productively with a wide range of people and personalities.
  • Bilingual is a plus.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Milwaukee, WI.