Posted 2w ago

Customer Service Representative

@ United Gear & Assembly
Beloit, Wisconsin, United States
$50k-$65k/yrOnsiteFull Time
Responsibilities:securing orders, coordinating sales, preparing quotations
Requirements Summary:5+ years relevant industry experience, strong communication and organizational skills, computer literate in Word/Excel/PowerPoint, self-starter, ability to develop quotations and pricing, expected to travel up to 60%.
Technical Tools Mentioned:Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Job Description

JOB PURPOSE:

 Position exists to win tubing orders for United Industries, Inc. and to provide direct interface with customers.

 

PRINCIPAL ACCOUNTABILITIES:

-    Achieve or exceed the order entry budget while operating within budgeted expense levels. 

 -     Cooperate with the Sales team to secure all possible orders for United Industries, Inc.

  • Coordinate sales activity to win orders and satisfy the customer. 
  • Develop price sheets, quotations and part pricing as required.
  • Be knowledgeable of all Products and Technology, competitive products, and pricing policies.
  • Responsible for trip reports, and other periodic reports and updates as required.
  • Obtain and provide marketplace and competitor feedback.
  • Review status of open quotations as directed and provide follow-up information.
  • Other related tasks as may be assigned.

 

GROUP INTERACTIONS:

Sales staff/Quality

Product Engineering/Technical staff

Production and Operations

Finance and Purchasing

President and Corporate personnel

 

KNOWLEDGE/TRAINING/SKILLS REQUIRED:

  • Minimum of 5 years experience in a relevant market/industry.
  • Self Starter and relationship builder, must be able to communicate well with customers and management personnel.
  • Must be well organized.  
  • Must be computer literate in Word, Excel and PowerPoint.  
  • Expected to travel up to 60%.