Job Title: Service Advisor - JP Euro Automotive
Location: Garland Texas
Employment Type: Full-Time (40 hours per week)
For a Quicker Response: Call or text Jason at (214) 604-3951
About Us: Do you answer the phone with a Smile? Then, WE WANT YOU!
JP Euro Automotive is a reputable automotive service center specializing in European and exotic vehicles. With a commitment to excellence and customer satisfaction, we provide top-notch automotive services and strive to maintain long-term relationships with our clients.
Job Description:
We are currently seeking a motivated and experienced Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional customer service and ensuring their automotive service needs are met with efficiency and professionalism.
We are open Monday - Friday, and closed on Weekend.
Responsibilities:
Greet customers and assist them with scheduling service appointments
Consult with customers to understand their vehicle issues and provide accurate service recommendations
Coordinate with the service team to ensure timely completion of repairs and maintenance
Communicate with customers regarding service updates and any additional repairs needed
Maintain thorough and accurate records of customer interactions and service transactions
Uphold our commitment to excellence in customer service and satisfaction
Requirements:
3+ years of customer service experience in the automotive realm
Knowledge of European and exotic vehicles
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Ability to multitask and work effectively in a fast-paced environment
Willingness to learn and adapt to new technologies and processes
Valid driver's license
Benefits:
Competitive salary range between $40,000 - $120,000 per year depending on experience
Opportunity for growth and advancement within the company
Ongoing training and development opportunities