Overview:

The objective of the Delivery Driver is to ensure that produce, dairy, and dry good products are delivered to our customers in a manner that meets or exceeds customer expectations. The Delivery Driver is also responsible for communicating any customer preferences or issues to the Transportation Department Managers and Supervisors as well as the Customer Care Department. Finally, the Delivery Driver is responsible for operating Ward's vehicles in a safe and professional manner as well as reporting any vehicle maintenance issues using proper inspection format and verbal communication to supervisors.

• Performs deliveries, pick-ups, and returns of produce, dairy products, and dry goods to / from Ward's Produce customers and suppliers.


• Uses of the Omnitracs to review route assignments and log whereabouts while making deliveries using an iPhone.


• Reviews paperwork for assigned route(s) to ensure that all invoices are present and in good condition


• Inspects cargo loads to ensure that they are packed appropriately


• Prepares customer orders by verifying them with delivery invoices for accuracy, delivering them to customer facility, and assisting with check in and placement of products at the client facility. Receives signatures on invoices for items delivered and


• collects any cash on delivery payments when necessary.


• Assists Warehouse and Customer Care departments loading any shorted product for delivery routes. Also makes Customer Care Department and supervisors aware of any delivery delays, shorts, errors, or quality issues that may require a reship to the customer immediately.


• Completes, organizes, and turns in all appropriate paperwork and invoices, making sure that all checks and monies are balanced and included in the drop.


• Ensures that all vehicles are cleaned out properly and the end of each shift.


• Takes multiple routes per day depending on volume and client demands


• Completing any other delivery related duties that may be needed on a daily, weekly, or monthly basis.

Additional Job Functions:

• Perform and document pre-trip and post trip inspections in proper Department of Transportation (D.O.T.) format.


• Triage any vehicle issues needing immediate attention or repair.


• Maintain communication with supervisors to ensure D.O.T. required documentation is maintained.


• Keep track of hours worked to maintain responsibility for not exceeding D.O.T. Hours of Duty.


• Maintain communication with Transportation Department supervisors to ensure D.O.T. required documentation is maintained. (driver’s license, driving record, and medical examiners card)

Working Conditions/Job Environment:

• Degree of physical demands (strength) usually associated with this position.


• Requires a large degree of walking and climbing in and out of trucks throughout each workday.


• Requires a large degree of lifting, loading, and unloading produce, dairy products, and dry goods.


• Environmental conditions (physical surroundings and hazards) usually associated with this position.


• Outside work for extended periods of time throughout each workday.