SUMMARY: This position is responsible for working collaboratively with the dental team to make quality patient care a priority; greeting and preparing dental patients for care, assist dentists in a positive manner while administering care, and maintaining instruments and supplies; performing basic and moderately complex dental procedures; interacting with patients to provide information about products and services; handling and resolving patient concerns with enthusiasm and empathy.

DUTIES AND RESPONSIBILITIES:

• Greets and prepares patients for treatment in a timely, delightful, enthusiastic, and professional way.
• Assists the dentist chairside in four-handed dentistry practice.
• Sterilizes and prepares instruments.
• Prepares proper tray setups prior to dental procedures.
• Disinfects and prepares treatment room.
• Takes high quality impression; pours and trims model.
• Makes temporary crowns.
• Exposes, develops, and mounts quality x-rays.
• Update’s patient charts and thoroughly documents as needed.
• Schedule’s patient appointments in an efficient manner to maximizes provider’s schedule.
• Assists patient with any follow-up regarding treatment, treatment planning, estimates, and payment.
• Answer’s treatment questions posed by patients.
• Handles patient concerns in a friendly, professional way.
• Ensures patient comfort.
• Reviews schedules for accuracy and productivity.
• Confirms patient appointments.
• Prepares and documents referral information.
• Documents and maintains files and financial records; observes absolute confidentiality.
• Adheres to OSHA guidelines.
• Performs equipment maintenance.
• Maintains inventory and orders clinical supplies.
• Maintains neat and clean clinical area.
• Adheres to HIPAA privacy policy.
• Follows all Standard Operating Procedures.
• Performs other related duties as assigned by management.

QUALIFICATIONS:

• High school diploma 
• Certificates, licenses, and registrations required:  
  1. CPR Certification.
  2. OSHA Certification.
  3. Dental Assisting National Board Certification.
• Computer skills required: Basic Computer Skills
• Other skills required: 
  1. 1+ years’ experience as a Dental Assistant.
  2. Exceptional customer service skills.
  3. Excellent oral and written communication/documentation skills.
  4. Good hand/eye coordination.
  5. Manual dexterity and precision.
  6. Willingness to advance skills through continuing education opportunities.