Deposit Operations Manager

Location: Pascagoula, MS or Mobile, AL

Full-Time | Exempt

Position Summary

We are seeking a detail-oriented and experienced Deposit Operations Manager to lead our Deposit Operations department. This role is responsible for overseeing daily operations, ensuring compliance with all applicable banking laws and regulations, and driving operational excellence. The ideal candidate will be a strong leader who can manage staff, improve processes, and collaborate across departments to enhance products and service delivery.

Key Responsibilities

• Oversee and manage the daily functions of the Deposit Operations Department
• Lead, coach, and develop deposit operations staff, including performance evaluations and training
• Establish departmental goals, assign responsibilities, and set priorities
• Develop, implement, and maintain policies, procedures, and workflows
• Ensure compliance with all federal and state banking regulations, including BSA/OFAC/USA Patriot Act
• Monitor and maintain internal controls and operational accuracy
• Prepare and present reports, metrics, and analyses to senior management
• Balance and review reports to ensure accuracy and proper reconciliation
• Serve as a resource to branch personnel regarding deposit products and account opening processes
• Collaborate with other departments to improve products, services, and operational efficiency
• Represent Deposit Operations in cross-functional meetings, projects, and initiatives
• Respond to audit, compliance, and examination requests and findings
• Support bank acquisitions, system conversions, and special projects
• Ensure service standards are consistently met or exceeded
• Stay current on regulatory changes and industry best practices
• Perform additional duties as assigned