Posted 1w ago

Digital Solutions Analyst

@ PlayCore
Daniel Island, South Carolina, United States
$60k-$80k/yrOnsiteFull Time
Responsibilities:integrating systems, standardizing data, automating processes
Requirements Summary:Bachelor's or equivalent experience, 1–3 years in data analysis/systems support or process improvement, strong Excel and data skills, familiarity with databases/integrations (Snowflake/SQL), HubSpot, automation, and reporting tools.
Technical Tools Mentioned:Snowflake, HubSpot, Microsoft Excel, SQL, Power BI
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Job Description

Systems & Data Integration

  • Support the connection and integration of business systems across all Surfacing Group companies into a centralized data platform (Snowflake)
  • Assist in standardizing and organizing data improve visibility, reporting, and decision making
  • Partner with internal teams to identify opportunities for improved data flow and system alignment

CRM & Platform Optimization

  • Support the unification and optimization of HubSpot across multiple companies and business units
  • Help standardize processes, data structures, and reporting within the CRM environment
  • Identify opportunities to improve visibility into sales, marketing, and customer activity

Automation & Digital Solutions

  • Assist in developing and implementing digital solutions to streamline business processes
  • Support the creation and testing of automated workflows and tools, including research, service, and other AI-enabled agents
  • Identify opportunities to reduce manual work through automation and improved system design

Lead Generation & Sales Enablement

  • Support initiatives to improve lead generation and qualification through automation and data insights
  • Help implement tools and workflows that improve pipeline visibility and conversion
  • Collaborate with sales and marketing teams to improve efficiency in estimating and proposal generation processes

Emerging Technology & Innovation

  • Explore and apply new technologies including AI-enabled tools, to improve business operations
  • Support pilot initiatives and test and scale automation and intelligent workflow solutions
  • Stay current on digital trends and recommend practical applications within the business

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in Business, Data Analytics, Information Systems, or related field (or equivalent experience)
  • 1–3 years of experience in data analysis, systems support, or process improvement
  • Strong Excel and/or data analysis skills
  • Basic understanding of databases, data structures, or system integrations
  • Strong problem-solving and analytical skills
  • Ability to communicate effectively with both technical and non-technical team member

OTHER SKILLS AND REQUIREMENTS

  • Experience with CRM systems (HubSpot preferred)
  • Exposure to data platforms (e.g., Snowflake, SQL, or similar tools)
  • Experience with automation tools, scripting, or workflow platforms
  • Familiarity with reporting tools (Power BI, etc.)
  • Interest in leveraging AI-enabled tools to improve business processes