The Admissions Director is responsible for the overall development, coordination and implementation of

all admission management and census development

ESSENTIAL FUNCTIONS:

1. Networks, advertises, and develops targets for future referral sources

2. Understands and implements standards, policies, and procedures for the admission process

3. Administers and processes all daily information for census

4. Facilitates pre-admission review process

5. Collects information and funds to secure admissions and bed holds

6. Develops meaningful relationships with referral sources and with the community

7. Responds to public and media inquiries in a professional manner according to company policy

8. Manages multiple assignments in highly pressured situations, meets tight deadlines and schedules.

9. Coordinates education for community and referral sources regarding services offered by center

10. Trains staff in developing plans to promote census and exhibit exceptional customer service

11. Conducts and develops center staff to provide exceptional service including telephone etiquette,

tours, and interviews

12. Implements customer satisfaction surveys with families and directs surveys to corporate office

13. Maintains census development by tracking status of occupancy and targeting census mix

14. Coordinates admissions by researching inquiries, tours, and coordinates with center disciplines

15. Collects data to be processed and finalized during the admission process

16. Notifies all staff of scheduled admissions, LOA, bed hold and discharges

17. Conducts center tours to prospective resident and their families.

18. Manages department budget, ensures adequate departmental equipment and supplies

19. Attends Department Head meetings and carries out all decisions and plans made.

20. Attends all required in-services.

21. Designs and implements an admission process which meets the federal, state and company

guidelines, including completion of all required documentation, family and/or resident interviews,

communication with referred agencies, Administrator, Director of Nursing and/or Assistant

Director of Nursing regarding the feasibility of admissions and appropriate placement.