Director of Clinical Education Operations
The Director of Clinical Education Operations – MGE provides The Director oversees Senior/Assistant Directors of Clinical This position collaborates closely with academic leadership, This role reports to the Chief Strategic Leadership and Program Oversight Responsibilities include: Team Leadership and Organizational Management Responsibilities include: Clinical Scheduling and Student Progression Oversight Responsibilities include: Data Systems and Operational Reporting Responsibilities include: Compliance and Accreditation Management Responsibilities include: Student Support and Success Oversight Responsibilities include: Cross-Functional Collaboration Responsibilities include: Process Improvement and Strategic Initiatives Responsibilities include: Additional Responsibilities This description is not intended to be all-inclusive. Qualifications Education Experience Work Environment Hours & Travel The anticipated salary range for the Director of Clinical Education Operations is $119,000 to $140,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per NYS local law.
strategic leadership and operational oversight for all clinical education
operations supporting medical students during their clinical training years.
This role ensures the successful coordination of clinical rotations, student
progression, compliance with accreditation standards, and effective management
of clinical education systems.
Education Operations who manage Clinical Student Administrators responsible for
clinical scheduling, student advising, and clinical rotation coordination. The
Director ensures operational consistency across teams while supporting institutional
goals related to student success, accreditation compliance, and clinical
training capacity.
hospital partnerships teams, and institutional departments to ensure clinical
education programs operate efficiently and meet all regulatory and
accreditation requirements.
Enrollment Services and Student Operations Officer.
Key Responsibilities
operations supporting third- and fourth-year medical students.
operational management of clinical rotation scheduling and student
placement across all clinical programs.
students are scheduled appropriately to meet academic requirements and
graduate on time.
operational strategies that support student progression, clinical capacity
management, and institutional growth.
operational alignment with institutional goals and academic program
requirements.
and clinical education operations staff.
supervise Senior/Assistant Directors of Clinical Education Operations.
leadership and guidance to teams responsible for clinical scheduling and
student advising.
Senior/Assistant Directors effectively manage Clinical Student
Administrators supporting clinical students.
performance expectations, operational metrics, and service standards.
staff development, training, and professional growth across clinical
education teams.
clinical placement processes.
scheduling operations for third- and fourth-year clinical rotations.
student rotation schedules to ensure completion of required clerkships and
electives.
scheduling practices comply with institutional policies, accreditation
requirements, and state regulations.
escalated scheduling conflicts and complex student placement issues.
accurate tracking of student progression toward graduation requirements.
data systems.
rotation management systems and reporting platforms used to manage
clinical placements.
accuracy of student scheduling data and reporting tools.
operational metrics related to student placement, rotation capacity, and
program performance.
reports to support institutional planning, accreditation requirements, and
leadership decision-making.
accreditation, and regulatory requirements.
compliance with FERPA and other regulatory standards.
clinical education operations align with accreditation requirements.
institutional accreditation and program review processes.
student scheduling aligns with Registrar and Financial Aid requirements.
operational compliance across clinical sites and training programs.
clinical training.
processes used by Clinical Student Administrators to support and advise
clinical students.
student advising and communication processes support student success.
escalation of student concerns and ensure timely resolution.
initiatives that enhance the clinical student experience and educational
outcomes.
support clinical education operations.
as liaison between academic leadership, clinical education teams, and
hospital partnership teams.
closely with the Registrar, Admissions, Financial Aid, and other
institutional departments.
with clinical site administrators and hospital leadership to support
clinical training programs.
leadership input on clinical education strategy and operational
improvements.
operations.
opportunities to improve clinical scheduling, data management, and student
support processes.
operational improvements that increase efficiency and consistency.
implementation of new technologies and workflow enhancements.
to strategic initiatives that strengthen clinical education programs.
operational leadership during peak periods or operational challenges.
institutional initiatives and special projects as assigned.
clinical education operations in institutional meetings and strategic
discussions.
other duties and special projects as assigned by senior leadership.
This position may perform other related duties as required to meet the ongoing
needs of the department/institution.
Knowledge, Skills & Abilities
leadership and organizational management skills
of clinical education operations and medical education systems
in clinical rotation scheduling and student progression management
data analysis and reporting capabilities
communication and stakeholder engagement skills
to lead teams and manage complex operational environments
problem-solving and decision-making skills
degree required
degree in healthcare administration, education, business administration,
or related field preferred
years experience in clinical education operations, medical education, or
healthcare administration
years leadership or management experience
managing clinical rotation scheduling or medical education programs
preferred
working with clinical education management systems and institutional data
platforms preferred
operational environment supporting medical education programs.
full-time work schedule
hours may be required during peak scheduling periods
travel may be required for institutional meetings or clinical site visits
We Are
· Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.
· A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.
· Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.
· Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.
· Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.
About University Support Services, LLC
University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.
USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.