Posted 2mo ago

Director of Commercial Operations

@ Complete Fence
Batavia, Illinois, United States
$90k-$140k/yrOnsiteFull Time
Responsibilities:Lead projects, Implement processes, Report to executives
Requirements Summary:Proven experience as an Operations Manager; strong leadership, communication, and analytical skills; proficient in MS Office and ERP/CRM; degree in business preferred.
Technical Tools Mentioned:MS Office, ERP, CRM
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Job Description

Title: Director of Commercial Operations

Location: Batavia, IL (occasional travel across IL and neighboring states)

Type: Full-Time | Salary, Exempt

Compensation: $90-140k (based on experience)

Company Overview: We are not your conventional construction company. Specializing in commercial and residential construction and fencing, we are an ambitious, growth-oriented firm committed to tackling complex projects others avoid. With a double-digit growth rate over the last four years, we are on a trajectory to double in size again in the next two. Our dynamic culture, rooted in excellence and strong core values, distinguishes us as an industry leader.

Role SummaryWe are seeking a Director of Commercial Operations poised to make a significant impact. If you are an experienced operations manager looking to ascend into a divisional leadership role or a current director of operations feeling under-utilized, your skills may be a perfect match for us. This role demands a visionary leader competent in multi-faceted operational planning who can efficiently run our commercial operations division

What You'll Do:

  • Lead and inspire project teams in a dynamic, fast-paced environment.

  • Drive processes and strategies that support our ambitious 100% growth goal over the next five years.

  • Report directly to the C-suite, offering your strategic insights and leadership directly where it counts.

Who We're Looking For:

  • A seasoned project manager with a profound passion for leadership and team building.

  • A process guru who thrives in rapidly evolving settings.

  • A visionary leader competent in multi-faceted operational planning.

Key Responsibilities: 

  • Liaise with senior leadership to set strategic goals and make decisions for operational activities. 
  • Oversee day-to-day operations, ensuring a smooth and effective workflow. 
  • Lead and manage a diverse team, including administrative staff, remote workforce, and assistant project managers/superintendents, providing constructive feedback and ensuring procedure adherence. 
  • Evaluate the efficacy of business procedures and implement improvements in line with organizational objectives. 
  • Oversee procurement processes and manage material and resource allocation. 
  • Conduct financial reviews and adjust operational budgets to maximize profitability. 
  • Formulate or revise company policies and promote their effective implementation. 
  • Build and maintain relationships with external partners and vendors. 
  • Constantly refine customer support processes to optimize customer satisfaction. 
  • Ensure timely and budget-conscious completion of projects. 
  • Analyze and interpret performance data and metrics for ongoing improvement. 
  • Invest in growing our labor force, the company's most valuable asset. 
  • Ensure organizational compliance with legal and industry standards. 

Benefits: 

  • 401k matching 
  • Dental insurance 
  • Health insurance 
  • Vision insurance  
  • Paid time off