Chick-fil-A Hiring: Opening for a Highly Skilled Director of Operations
Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to lead a motivated team in a people-focused and positive setting? If yes, this exciting opportunity at Chick-fil-A is perfect for you!
The Operations Director is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellence in customer service, team leadership, and operational efficiency. This role partners closely with the Owner/Operator to drive performance, develop team members, and uphold brand standards.
Join Chick-fil-A, where working is more than just a job—it’s a chance to grow your leadership skills while contributing to your community. As a talented Director of Operations, you'll enjoy a flexible schedule and the rewarding experience of managing a beloved brand known for its outstanding culture and team development.
Key Responsibilities
- Lead daily restaurant operations ensuring excellence in customer service and team performance
- Develop and mentor a motivated team to achieve business goals and foster a positive work environment
- Manage schedules including 8 and 10-hour shifts, weekends, nights, holidays, and on-call duties
Operations Management
- Ensure smooth daily operations across all shifts
- Maintain high standards for food quality, safety, and cleanliness
- Monitor and improve operational systems and workflows
- Ensure compliance with all health, safety, and company regulations
Customer Experience
- Champion exceptional guest service and hospitality
- Resolve customer concerns promptly and professionally
- Analyze feedback and implement improvements
Financial Performance
- Manage labor, inventory, and cost controls
- Analyze financial reports and key performance indicators (KPIs)
- Drive sales growth and profitability initiatives
Strategic Execution
- Collaborate with Owner/Operator on business goals and strategy
- Lead execution of marketing and promotional initiative.
- Identify opportunities for operational improvements
Qualifications
- Bachelor’s degree preferred
- Proven leadership experience in administrative or business operations
- Ability to work on-site with flexibility for various shifts and overtime
Why Join Us?
- Work in a fun, loving, and enthusiastic culture focused on teamwork and growth
- Gain valuable leadership experience with a nationally recognized brand
- Enjoy a flexible schedule that supports work-life balance
Take the next step in your career with Chick-fil-A—apply today and become a vital part of our dynamic team!
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Overtime
- Night shift
- Day shift
- Holidays
- On call
Benefits
- Flexible schedule