Role: Onsite Director of Operations - Maintenance and Roads

Location: Coarsegold, CA

Community: Yosemite Lakes

Pay Range: $80,000 – $125,000 per year (depending on education and experience)

Job Type: Full Time

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Yosemite Lakes Park is a non-gated community in the Central California Sierra Mountain foothills located between Yosemite National Park and Fresno near the unincorporated town of Coarsegold. YLP covers about 10 square miles at elevations from 900 to 2,200 feet, naturally landscaped by oak tree, pine tree, and boulder landscapes, pristine views of snowcapped mountains and the broader views of the Central Valley. All homes are custom-built on 1 acre and larger home sites. There are 2,263 parcels with about 1,870 homes.

YLP is administered by an elected board of the Yosemite Lakes Owners Association (YLOA). Declaration of Restrictions (DOR) are not stringent as YLP caters to people who enjoy an active outdoor lifestyle and the community retains its character by individual pride in ownership.

Amenities include a 9-hole golf course with pro shop and coffee shop, riding/boarding stable, clubhouse with restaurant, lounge and library, swimming pool and tennis courts, a ball field, picnic areas, basketball court, volleyball court, tether ball, private security, storage facility, hiking/riding trails and fishing lakes.

Role Summary

The Director of Operations – Maintenance and Roads is a senior leadership role responsible for the strategic and day‑to‑day oversight of Yosemite Lakes Owners’ Association’s Maintenance Department and Roads Crew. This position ensures the efficient operation, stewardship, and long‑term sustainability of the Association’s infrastructure, amenities, and road systems within one of the region’s largest and most highly amenitized HOA communities.

In addition to operational leadership, this role carries full P&L responsibility for both departments and plays a key role in the annual budgeting, forecasting, and reserve planning process. The Director will serve as the primary face of the Maintenance and Roads operations to homeowners, the Board of Directors, and other stakeholders, providing clear communication, professional reporting, and trusted subject‑matter expertise.

This position reports directly to the Executive Director and works closely with other members of the senior management team to align departmental goals with the Board’s strategic objectives and the community’s long‑term vision.

Responsibilities

Operational Leadership

• Provide overall leadership and direction for the Maintenance Department and Roads Crew, ensuring high standards of safety, quality, and service delivery
• Oversee preventative maintenance, repairs, capital improvements, and infrastructure projects across common areas, amenities, buildings, and road systems
• Develop and implement operating plans, policies, procedures, and service standards for both departments
• Ensure compliance with applicable safety regulations, environmental guidelines, and governing documents

Financial Management & Budgeting

• Prepare, manage, and administer the annual operating budgets for both the Maintenance and Roads departments
• Maintain full P&L accountability, including expense control, forecasting, and variance reporting
• Provide input into reserve studies and long‑term capital planning related to infrastructure, roads, and major systems
• Evaluate vendor contracts and service agreements to ensure cost‑effective and high‑quality outcomes

Staff Management & Development

• Lead, mentor, and develop department managers, supervisors, and frontline staff
• Promote a culture of accountability, professionalism, teamwork, and continuous improvement
• Oversee staffing plans, performance management, training, and succession planning

Board, Homeowner & Community Relations

• Serve as a primary spokesperson for Maintenance and Roads operations to the community
• Attend Board of Directors meetings to present departmental reports, budget updates, and project status, and to respond to Board member and homeowner questions
• Communicate complex infrastructure topics clearly and professionally to non‑technical audiences
• Address homeowner concerns and service requests with diplomacy, responsiveness, and sound judgment

Vendor & Project Management

• Manage relationships with contractors, engineers, inspectors, and vendors
• Oversee bidding processes, contract execution, and project deliverables related to maintenance and roads
• Ensure projects are completed on time, within budget, and to specified quality standards

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.