Posted 3mo ago

Director of Shared Services

@ The Association of People with Disability
Bangalore, Karnataka, India
₹3000k/yrOnsiteFull Time
Responsibilities:lead functions, strategize operations, oversee budgets
Requirements Summary:20+ years experience with 10+ years in general management; postgraduate degree preferred in business, HR, technology, or finance/CA.
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Job Description

APD is a large and rapidly growing NGO. APD’s Programs are
supported by a variety of shared services that provide a variety of critical
services to the organization.

These services include:

  • Fund
    Raising
  • Finance
    and Compliance
  • Human
    Resources
  • Information
    Technology

Each of these functions are headed by a senior functional
professional who is a domain expert. The heads of these functions will now
report to the Senior Director of Shared Services. In addition, each of these
functions also have a dotted line with various committees of the board, as
indicated below:




Roles and Responsibilities
The Director of Shared Services will be responsible for the management and
oversight of these key functions to ensure they meet their individual goals
while also supporting the Program teams to deliver services to our
beneficiaries.
He will also be responsible for ensuring a greater alignment and
synchronization of these differing functions to ensure greater synergy for the
organisation.
The various committees of the board will be providing oversight in specific
functional areas. Ensuring a smooth coordination of these interactions,
managing the delivery of various plans / initiatives that have been identified
by the Board will also be responsibility of the Director of Shared Services.
The strategic use of technology will be critical for the future of APD.
Executing an IT road map for the organisation along with guidance to the Head
IT and the IT Advisory Group will be critical.
Compliance has become an increasingly critical role in an NGO. With a plethora
of evolving rules and regulations, filings and reporting requirements, it is an
area where APD wishes to ensure that it continues to remain the gold standard.
Preparing a risk and monitoring framework and ensuring regular oversight and
reporting will be an important responsibility.
The Director of Shared Services will also support the CEO in the development,
execution and monitoring of the 3-year strategic plans, annual budget cycles
and organisational MIS.
APD is a people centric, services organisation and the continued development
and growth of our human assets is a critical need. Developing and executing a
talent management plan including training, coaching, development planning,
succession planning and PMS across the organisation will be an oversight
responsibility.





Experience and Educational Qualifications
a) An undergraduate degree is a minimum though a post graduate degree in
business, human resources, technology or finance / CA will be preferred.
b) Must have at least 20 years of work experience with at least 10 years of
general management experience, handling multiple functions including
responsibility for budgeting and financial management, human resources and
information technology.
c) Must have demonstrated experience to lead a group of senior domain experts
and add value to a diverse set of functions.
d) Should have past experience in the development and execution of strategic
plans.
e) Candidates from service centric organizations who have a track record of
talent development will provide a better fit.


The preferred candidate is an experienced professional with
the requisite experience in a large, organization with a stellar reputation for
integrity and good practices – NGO experience in a large and complex NGO or
development organization is desirable but not mandatory.