HiringCafe
Posted 1w ago

Dispatcher

@ Quikrete
View All Jobs
Garnett or St. Joseph
OnsiteFull Time
Responsibilities:dispatching drivers, scheduling deliveries, handling orders
Requirements Summary:Schedule and dispatch drivers, compile and input orders, coordinate deliveries and driver timekeeping, provide customer service. Requires high school diploma/GED, strong phone skills, typing and internet navigation; 3 years customer service preferred; bilingual Spanish/English a plus.
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Job Description
Still family-owned and operated, QUIKRETE® has grown from a small business founded on innovation into a construction materials supply chain leader designed for professionals or homeowners. As a vertically integrated company, our Heavy Construction Materials segment includes our aggregates, asphalt, cement, and ready-mix divisions. Our Consumer and Construction Products segment is made up of our packaged and bulk concrete and concrete repair products for construction professionals and homeowners.

We are looking for a DISPATCHER to join our team. As a Dispatcher with Quikrete Heavy Construction Materials, you will be responsible for compiling orders, scheduling deliveries and drivers and providing customer service. 


Why apply?



  • Competitive wages.

  • Opportunities for overtime.

  • Company provided benefits: Medical, Dental, Vision, Company paid life and disability benefits, paid vacation, and 401K.


About the Role 


Responsibilities:



  • Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements.

  • Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations.

  • Able to remain calm and decisive in a potentially high stress/fast-paced work environment.

  • Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers.

  • Must be familiar with our delivery areas and must be able to assist drivers in finding job sites.

  • Must be able to determine travel time to jobs and best plant locations to service the job.

  • Accurately and promptly input orders to customer specifications for delivery.

  • Review and verify accurate delivery and product information on orders prior to delivery.

  • Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office.

  • Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days

  • Daily review of Driver timecards, delivery time reports and time entry/ tracking. 


About You


We Require:



  • A minimum of 3 years customer service experience preferred.

  • High School diploma or general education degree (GED) required.

  • Prior dispatch experience, tracking and scheduling is preferred.

  • Bi-Lingual (Spanish/English) will be highly looked upon.

  • Computer Skills: typing skills, internet navigation.


About Us


Each day brings new challenges, and we make sure you are prepared for it all. Our dedication to continual improvement and hands-on training ensures you are ready for the many new experiences and challenges that you will face.


We offer:



  • A friendly and team-oriented work environment, with a supportive management team.

  • Hands-on training for our employees and opportunities for advancement.

  • A company dedicated to continuous improvement.


Ready to Apply?



  • The process is simple. Click on the “Apply Now” button to get started. Good luck!