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Posted 2w ago

Dispatcher

@ Tri-State Water, Power & Air
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Cape Girardeau, Missouri, United States
OnsiteFull Time
Responsibilities:dispatching reps, managing spreadsheets, tracking metrics
Requirements Summary:Dispatch and route field representatives across multiple states; manage spreadsheets and production metrics; perform data entry, answer inbound calls, read maps, and use Microsoft Office and CRM platforms. Flexible schedule including evenings and Saturday mornings.
Technical Tools Mentioned:Microsoft Office Suite, CRM platforms
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Job Description

Company: Tri-State Water, Power & Air 

Location: Cape Girardeau, MO 

Position Type: Full-time 

Position Overview: 

Tri-State Water, Power & Air is seeking a dedicated and detail-oriented Dispatcher to serve as a crucial link between our Sales and Marketing departments. In this fast-paced role, you will be responsible for ensuring smooth communication, efficient routing, and timely support for field representatives across multiple states. This position requires quick decision-making, multitasking abilities, and a high level of customer service. 

If you thrive in a dynamic environment and are seeking an opportunity to grow within a company with a proven track record, we want to hear from you! 

Key Responsibilities: 

  • Act as a liaison between Sales and Marketing, providing support to both teams. 

  • Dispatch and route 15–25 representatives across 9 states, ensuring timely service and operational efficiency. 

  • Track and report daily production metrics to ensure alignment with company goals. 

  • Manage production spreadsheets, ensuring data accuracy and timely updates. 

  • Perform data entry tasks with precision. 

  • Answer inbound phone calls, addressing inquiries professionally. 

  • Collaborate with a second dispatcher to maximize efficiency and improve workflow. 

  • Provide ongoing support to Sales and Marketing teams, adapting to their needs and priorities. 

Qualifications: 

  • Strong ability to read maps and follow directions. 

  • Proficient typing and data entry skills with a keen attention to detail. 

  • Expertise in Microsoft Office Suite and CRM platforms. 

  • Exceptional time management and organizational skills, with the ability to multitask in a fast-paced, ever-changing environment. 

  • Availability to work a flexible schedule, including evenings and Saturday mornings. 

Why Join Tri-State? 

  • Full-time position with opportunities for career growth. 

  • Comprehensive benefits package, including Paid Time Off (PTO), 401(k), and a variety of insurance options. 

  • A proven launching pad for long-term career advancement within the organization. 

If you're ready to take the next step in your career and meet the qualifications outlined above, we’d love to talk to you! Join a company with a legacy of success and make an impact as part of the Tri-State team.